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• All Case Studies

• France (PDF)
• Germany (PDF)
• Mexico (PDF)
• Spain (PDF)
• UK and Ireland (PDF)

Commercial Sector

Customer Care

• Wireless Telecommunication (PDF)
• Call Center Car Rental (PDF)
• Customer Care (PDF)
• Consumer Goods and Services (PDF)
• Top 5 Things you Need to Know to Optimize! (PDF)
• Overview: Translation and Localization (PDF)

Finance & Accounting (F&A)

• Finance Accounting (PDF)
• Financial Institutions (PDF)
• Financial and Securities Solutions Suite (PDF)

Human Resource Services (HRS)

• Defined Benefit Solution Outsourcing (PDF)
• Human Resources Outsourcing (PDF)
• Total Benefits Outsourcing (PDF)
• Modernizing Human Services: Many Paths, One Destination: Success (PDF)
• @Vantage COTS Framework Solution (PDF)
• Defined Contribution Solution Outsourcing (PDF)
• Health and Welfare Solution Outsourcing (PDF)

Information Technology Outsourcing (ITO)

• AppCritical (PDF)
• Application Delivery Services (Provider) (PDF)
• Cisco Digital Media (PDF)
• Information Technology Consulting (Provider)
• Automated Email Encryption (PDF)
• Collaboration (PDF)
• Data Protection Administration (PDF)
• Dedi-Shared Services (PDF)
• eDiscovery (PDF)
• Legacy Modernization (PDF)
• Secure Large File Transfer (SLFT) (PDF)
• Security Consulting (PDF)
• SolutionOne (PDF)

Transaction Processing (Document/Data Management)

• Data Capture Services (PDF)
• Administration Services Briefing (PDF)
• WebDE (PDF)
• Transaction Processing (PDF)
• Administration Services Briefing (PDF)

Public Sector

Government Solutions

• Government Services at a Glance (PDF)
• Federal Solutions at a Glance (PDF)

Transportation Solutions

• Transportation (PDF)

Miscellaneous